VERBAL DE-ESCALATION EVALUATION

Verbal De-escalation Training

Course Evaluation

Date

1. Which facility do you work at?

2. Which department?

3. In the last 6 months, how many incidents of workplace violence (verbal hostility, harassment, threats, and physical violence) have you been involved with?

none

1-2

3-5

4. Are you familiar with your employer's workplace safety policy?

yes

Please rate your agreement with the following statements:

1 = Poor; 2 = Fair; 3 = Good; 4 = Very Good; 5 = Excellent

5. Course content value

The course content was valuable to me.

6. Differentiate between the verbal de-escalation stages, understand correct methods to respond, and recognize their application to realistic workplace scenarios.

a. Prior to this training I would rate my ability to differentiate between the verbal de-escalation stages, understand correct methods to respond, and recognize their application to realistic workplace scenarios as:

b. After this training I would rate my ability to differentiate between the verbal de-escalation stages, understand correct methods to respond, and recognize their application to realistic workplace scenarios as:

7. De-escalation Skills: Low Anxiety / Supportive

a. Prior to this training I would rate my ability to recognize warning signs and respond to Low Anxiety situations as:

b. After this training I would rate my ability to recognize warning signs and respond to Low Anxiety situations as:

c. The information presented in this section was valuable to me.

8. De-escalation Skills: High Anxiety / Verbal Redirection

a. Prior to this training I would rate my ability to recognize warning signs and respond to High Anxiety situations as:

b. After this training I would rate my ability to recognize warning signs and respond to High Anxiety situations as:

c. The information presented in this section was valuable to me.

9. De-escalation Skills: Verbal Abuse / Command & Consequence

a. Prior to this training I would rate my ability to recognize warning signs and respond to Verbal Abuse situations as:

b. After this training I would rate my ability to recognize and respond to Verbal Abuse situations as:

c. The information presented in this section was valuable to me.

10. Situational Awareness: 3 Types

a. Prior to this training I would rate my Situational Awareness knowledge as:

b. After this training I would rate my Situational Awareness knowledge as:

c. The information presented in this section was useful to me.

11. Additional Feedback

a. What aspect(s) of this DART workshop did you find most beneficial?

b. Would you recommend the DART program to other institutions or departments? If so, to whom?

c. If an advanced workshop were offered, what topics would you like to see covered?

Enhanced Workplace Safety

Basic Personal Safety

Team Intervention + Control Holds & Restraints

d. Any other comments?